Terms & Conditions

1. About these terms

These terms govern your use of the Recruit Recap website and service, operated by Aitomation. By using the service, you agree to these terms. If you use it for an organisation, you confirm that you have authority to act for that organisation. If you do not agree, do not use the service.

A separate signed agreement, order form, or data processing agreement may add to these terms. If there is a conflict, that agreement takes precedence for its subject matter. Our Privacy Policy explains how we handle personal information.

2. Accounts and authorised use

You must be an adult and provide accurate account information. Keep your credentials secure, use the permissions appropriate to each team member, and promptly notify us of suspected unauthorised access. Your organisation is responsible for managing workspace access and the activity it authorises.

Use the service only for lawful business purposes. Do not bypass security or access controls, interfere with the service, introduce malicious content, misuse another person’s credentials, or use it to infringe privacy, intellectual property, or other rights.

3. Recording and recruitment responsibilities

Before recording, transcribing, uploading, or sharing a conversation, you must have the necessary permissions and lawful basis, give participants appropriate notice, and obtain consent where required. A visible meeting bot or an automated announcement does not by itself establish that you have met every legal requirement.

You are responsible for complying with recording, employment, privacy, and anti-discrimination laws applicable to your activities. Do not use the service for unlawful surveillance or to make unlawful discriminatory decisions. Stop recording when you no longer have authority to continue.

4. Your content and AI outputs

As between you and Aitomation, you retain your rights in content you submit. You grant us permission to host, process, transmit, and display that content as necessary to provide and secure the service, including through the providers needed to deliver requested features. You are responsible for having the rights needed to supply it.

AI-generated transcripts, summaries, notes, and action items can contain omissions, errors, or inaccurate inferences. Review them against the source conversation before sharing them, writing them to an ATS, or relying on them in recruitment decisions. Outputs are assistance for your team and are not professional advice or an assessment of a candidate’s suitability.

You control which content you share and which integrations or agents you authorise. Check permissions and public sharing links carefully. You are responsible for your recruitment decisions and communications.

5. Features and third-party services

Features depend on your plan, configuration, provider availability, and any agreed scope. Calendar access, meeting capture, transcription, and ATS connections may rely on third-party services and their terms. A provider may change, interrupt, or restrict its service. An advertised integration or demo does not guarantee support for every organisation’s configuration.

We aim to keep the service available, but do not promise uninterrupted or error-free operation or that every meeting will be captured successfully. Maintenance, network conditions, meeting settings, and provider limitations may affect availability. Any service-level commitment must be agreed separately in writing.

6. Fees and subscriptions

Any applicable fees, billing period, included usage, renewal arrangements, and cancellation terms will be stated in your checkout or agreed order. Requesting a demo does not create a paid subscription. Taxes may apply as stated when you purchase.

For billing or cancellation questions, email hello@recruitrecap.com. Any mandatory cancellation or refund rights under applicable law remain unaffected. Changes to an existing paid commitment are subject to the applicable agreement and any required notice.

7. Our intellectual property

Aitomation and its licensors retain the rights in the Recruit Recap software, branding, website, and service materials, excluding your content. These terms allow you to use the service for its intended purpose; they do not transfer ownership of the platform or grant rights to resell it without permission.

8. Suspension and ending use

You may stop using the website or request account closure by contacting us. Ending use does not remove payment obligations already incurred or replace the cancellation arrangements in an applicable order.

We may restrict or suspend access when reasonably necessary to address security risks, unlawful activity, a material breach of these terms, or unpaid amounts due under an agreed order. Where practical and legally permitted, we will provide notice and an opportunity to resolve the issue. Contact us about exporting or deleting your content before closing an account; retention is described in our Privacy Policy.

9. Responsibility and limitations

To the extent permitted by applicable law, the service is provided as available without implied guarantees of fitness for a particular purpose or error-free results. We are not responsible for losses caused by your unlawful use, failure to review AI outputs, or unauthorised sharing by you.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or any mandatory statutory rights. Any additional liability arrangements in a signed customer agreement continue to apply.

10. Changes and contact

We may update these terms as the service changes. We will publish the updated version and its date here, and provide additional notice where required. Changes do not override an existing signed agreement or mandatory legal rights.

If you have a concern or dispute, contact Aitomation at hello@recruitrecap.com so we can seek a resolution. Any governing-law or dispute-resolution provisions in your signed agreement apply; otherwise applicable law determines your rights and the competent courts.